Tekton, Inc. is a family-owned hand tool company in Grand Rapids, Michigan. We design, engineer, market, and manage the production of our tools, while also performing some of the light manufacturing and assembly ourselves. We have about 80 employees, all of whom are based at our home office.
This company requires an online application: http://www.tekton.com/careers
StoreEx Customer Support Specialist - Grand Rapids, MI
Customer Support Specialists must process customer orders accurately and efficiently. Additionally, they should always be thinking about new ways to optimize order processing systems by finding new technologies or processes that will make us more effective and efficient. Customer Support Specialists will also be responsible for processing new customer requests and handling customer phone calls.
StoreEx Account Associate - Grand Rapids, MI
An Account Associate helps Tekton achieve our goals by assisting Account Managers with maintaining, growing, and developing existing and new retail partnerships. They need to be fast, effective, and comfortable with a range of technologies. As an industry expert and TEKTON ambassador, an Account Associate also needs exceptional communication skills. He or she must clearly articulate ideas in writing and talk convincingly and in great detail about our company, brand, and products.
Digital Experience Manager - Grand Rapids, MI
A Digital Experience Manager is responsible for growing our relationships with key digital customer accounts and ensuring that users have exceptional experiences through their websites. This person is also responsible for managing product merchandising, creating promotions and marketing events, and delivering impressive operational metrics.
Production Specialist - Grand Rapids, MI
A Production Specialist is directly responsible for the quality of finished goods produced in the Production Center. He or she assembles and packs orders while upholding our high standards for quality, speed, and accuracy. He or she needs to use technology comfortably and effectively, communicate openly, work collaboratively, and thrive in a fast-paced and physically active environment. Being able to lift 50 pounds is required.